Blog

In the current small business economy, the choice to change over to VoIP phones should be one of the easiest decisions your company makes. However, there are still many VoIP myths floating around that often deter business owners from making the switch.

So today we’re playing “myth busters,” and we’ll be talking about whether the most popular VoIP dissensions are fact or fiction.

Myth #1: VoIP technology is still too new.

Okay, we’re just going to nip this one the bud right away. Many people figure that because they have never heard of VoIP, it’s some fancy schmancy new technology that is too new to rely on. In actuality, VoIP technology has been around since the mid-90s – and it has come a long way in the last 20 years!

More and more businesses (big and small) are switching over to VoIP phone systems every day, with VoIP adoption forecasted to significantly increase over the next several years. According to a recent study, “the global VoIP services market was valued at USD 70.90 billion in 2013 and is expected to reach USD 136.76 billion by 2020, growing at a CAGR [compound annual growth rate] of 9.7% from 2014 to 2020.” Meanwhile, usage of traditional phone systems is predicted to considerably decrease. So essentially, VoIP is a necessity for small businesses that want to avoid being restricted by outdated technology going forward.

Myth #2: The quality of VoIP calls is inferior to traditional phone quality.

Along with improvements in VoIP technology have also come improvements to broadband. Nowadays generally all you need is a business-grade broadband connection and the phones you purchase with the service in order to ensure the highest-quality phone calls. (In rare cases you might need a business-grade router to guarantee call quality is not disrupted by other activities on your network.)  

FreedomVoice works exclusively with the top carriers in North America to make sure every call you experience with us is crystal clear. We are dedicated to providing a service that’s highly available, a service you can stake your business on, by maintaining 99.99% uptime through the use of multiple redundant data centers. With our high-quality phone service, it’s impossible to tell the difference between a VoIP call and a traditional phone call.

(To evaluate your network’s readiness for CloudPhone service, you can check out our free online VoIP Speed Test.)

Myth #3: VoIP phones really won’t save your business much money.

By eliminating the cost of long distance calls as well as the maintenance fees and costs associated with moving, adding, or changing employee phone lines, switching to VoIP with FreedomVoice can save small businesses a substantial amount of money each month over traditional phone service. We’ve helped many entrepreneurs and solo-preneurs save money (as well as benefit from better phone service and features).  Additionally, we’ve helped small businesses with 5+ phone lines save an average of $250 on monthly phone bills, and as much as 86% off of company phone bills. We think that definitely makes it worth the switch!

Myth #4: VoIP is too difficult to set up and manage.

While there are a few different types of VoIP phones available, most are incredibly easy to set up. FreedomVoice’s products are built as a plug-and-play solution for home and small businesses. Our CloudNumber service requires no new hardware at all. You can activate a new 800 number or local virtual phone number instantly, and start reaping the benefits right away. With CloudPhone, we ship you your phones and you can have them out of the box and working in just minutes by following simple instructions.  No hassle or fuss required.

The customer feedback we’ve received is that our products are as easy to set up and use as 1-2-3! However, we understand there can always be a snag in the best-laid plans. If you ever need any help getting started, or at any point with your service with us, FreedomVoice’s Customer Care team can help. Our highly-trained and compassionate technicians are available to help you grow your business with our services. We pride ourselves on our friendly, caring service, and we are always happy to go the extra mile to ensure you are comfortable using your phone services.

Myth #5: VoIP is only for large businesses. Small businesses don’t need VoIP.

On the contrary, VoIP provides small businesses with features that provide more flexibility, which is definitely necessary to level the competitive playing field these days. For many small business owners, the “office” is a little more fluid of a concept these days. FreedomVoice’s 800 number or hosted VoIP services keep up with you on the go by forwarding your calls beyond just your desk phone to any mobile or home phone numbers you choose for true “find me, follow me” connectivity.

Additionally, our services were built to scale up with you as you find success.  We’ve made it incredibly simple to add new phones or expand to new or multiple offices that all sync up with your single Cloud system. And if you do find your business isn’t so “small” any more, we make it easy to grow into our CloudPBX solution with local support from certified FreedomVoice partners.

We hope we’ve successfully debunked the top five VoIP myths and that you’ll consider VoIP phone services. The final truth is, small businesses have to work much harder these days – working on much smaller budgets to stay competitive with the “big guys.” VoIP is the best choice to save money while helping you to work smarter, not harder.