Features

Unlimited Calls – Pay Only for What You Use

Most providers charge you for each and every employee – or “seat” – on your business phone service. But you know, and we know, and they know that some of your phones are going to be used sparingly. Call us crazy, but we don’t think you ought to pay full price for those.

Instead, we give you unlimited domestic calling and bill you based on the max simultaneous calls per month. It’s simple, it’s unique, and it translates directly to your bottom line with significant savings.

Superior Voice Quality – No, Really

When it comes to quality, we’ve spared no time or expense and accept nothing less than the best. But doesn’t everybody say that? What makes CloudPBX different? Put simply, we own our technology.

While competitors buy or borrow the same outmoded voice platform, CloudPBX uses proprietary call-handling architecture we developed in-house and designed specifically to cut out jitter, echoes, and other call disruptions you may experience with other providers. It’s a difference you can hear.

Reliable Service You Can Count On

When surveyed, the top feature business owners want from their phone system is uptime. It needs to reliably work, because when it doesn't, all the other features are meaningless and your business suffers.

That's why we go the extra mile to give you a service you can trust with your business. With redundant co-location facilities across the US and a diverse backbone of top tier carriers, CloudPBX gives your business the level of high availabiliy it deserves.

Scales Seamlessly As Your Business Grows

CloudPBX was built to be the last phone system you will buy. With service managed in the cloud, you are not tied down to a central server or switch. This makes it a snap to add new phones, new locations, remote offices or telecommuters – about as easy as buying the phones and plugging them in.

Your phone firmware is also updated automatically (absolutely free), giving your users immediate access to all new features and functionality as it becomes available to keep you on the bleeding edge of technology.

Flexible Platform Adapts to Your Needs

No two businesses are the same, and in our experience no two have the same phone system requirements. Trying to fit your needs into a cookie-cutter solution is bound to cause more problems than it will solve or force you to compromise in areas you shouldn’t.

Having built our platform from the ground up, we are able to provide one feature with CloudPBX you simply won’t find anywhere else: full system customization. Tell us how you want your service to work, and we’ll make it happen.

Additional Features

Port-In Numbers	Transfer toll free or local numbers to use with CloudPBX.
Local and Toll Free Numbers	Get local presence or nationwide reach – or, hey, both!
Automated Attendant	Pre-recorded announcement acts as your virtual receptionist.
Professional Voice Recordings*	Have your recordings created by talented professionals.
After Hours Greeting	Play a distinct greeting outside your business hours.
Company Directory	Give a detailed list to help callers reach the right extension.
Dial-By-Name	Let callers spell name of party trying to reach to route their call.
Smart Number Routing	Create routing rules by caller’s number or number they dialed.
Availability Scheduling	Set the days and hours you want calls to forward.
Ring Groups	Group multiple forwarding numbers with special ring options.
Simultaneous Ring	Ring several phones at once on your forwarded calls.
Call Rotation	Evenly distribute incoming calls to a group of phone numbers.
Call Queue	Queue forwarded calls until you’re available to answer.
Hold Music Library	Choose from Easy Listening, Jazz, Rock, or House selections.
Text Messaging	Send/receive unlimited SMS text messages from our mobile app.
International Calling	Call any international destination at highly competitive rates.
Web Management Interface	Control your service, check messages, or run reports online.
Visual Call Reports	Review detailed reports to see call patterns and caller info.
Call Record*	Record your calls and listen online for training or legal purposes.
Call Hold	Place callers on hold with music at any time.
Call Park/Retrieve	Park calls and retrieve from any other CloudPBX device.
Call Transfer	Transfer callers to another extension or phone number.
3-Way Conferencing	Conference in a 3rd party on any call.
Call Blocking	Reject unwanted calls by area code or specific number.
Outbound Caller ID	Choose DID phone number or main CloudPBX number.
Call Screening	Choose to answer, send to voicemail, transfer, or hang up.
Call Announce	Hear a custom recording when answering a forwarded call.
Call Whisper	Ask callers to speak their name and hear it before answering.
Call Transfer	Send forwarded callers to another extension or voicemail.
Online Faxing	Send and receive important documents online.
Direct Inward Dialing	Each phone includes a number that rings to it directly.
Speed Dial	Create a directory of frequently-dialed numbers to save time.
Last Number Redial	Quickly call back the last caller you spoke with.
Do Not Disturb	Automatically deflect incoming calls when busy.
Message Waiting Indicator	Blinking light shows you when you have new messages.
Voicemail with Email Delivery	Take messages at each extension and get notified by email.
Q&A Voicemail	Ask callers questions and connect responses in one message.
Voicemail Transcription*	Get your voicemail as text to win back hours of productivity.
Secure Voicemail	Password-protect your voicemail sent by email.
File Compression	Zip your voicemail by email to keep inbox load low.
Name/Address Capture*	Look up your callers’ name and address. (optional - 10¢ / ea.)

* - Additional fee(s) may apply.